MANAGING THE SALES TURN

Training method

INDIVIDUAL CONSULTATION

As a coach

MARKUS HELPED

Duration of training

3x 90 min.

This is an online passage ONE-ON-ONE individual coaching.

This training starts with a contact request.

When contacting us, we will agree on the time of the coaching.

COACH PROFILE

"Just one more coaching, where you're told to sell everyone dip on the side?"

...no fear. Let's think about this in a new way.

It's time to change the roles of middle management and executive supervisors. Shift management is above all sales management. This requires a deep understanding of numbers, goals and indicators. Simply understanding the data is not enough, however, because ultimately the sales are made by those who interact with the customer in customer service and sales work.

The task of the management of Keskiporta is to coach, support and motivate them, as well as to provide the necessary resources for the successful implementation of the work.

We at Kouts believe in the strength of a team free from hierarchy, and that's why this perspective on coaching. We emphasize the importance of roles in sales work and the importance of knowledge management in expertise.

• For managers, management and entrepreneurs in the restaurant industry.

This training is intended for the needs of executive middle management. The points of view are the management of sales work and the assignment of personnel. The training is also suitable for entrepreneurs and managers who want tips for middle-level sales training in their own organization.

With planning and preparation, the foundation for business is built, but the level of service, speed, and the team's skills are developed at the same time.

PREPOSITIONS ARE ALSO IN A SIGNIFICANT ROLE FROM THE POINT OF VIEW OF SALES.

1. PERSONNEL OPTIMIZATION IS ALMOST ALWAYS PART OF THE JOB DESCRIPTION OF MIDDLE MANAGEMENT.

2. MIDDLE MANAGEMENT ACTS AS A DECISION-MAKING FACTOR BETWEEN CUSTOMER DATA AND THE TEAM.

What is shift management?

• The decision maker between customer data and the team.
• Systematic foresight and planning.
• Personnel optimization.
• Sales management.

Sales shift planning

• Sales work starts with planning. Work shift planning, utilization of customer data and customer profiles and personnel optimization are done in the planning phase.
• The importance of background information and data.
• Customer profiles.

Preparing for the sales shift

• Shift-specific goals and areas of responsibility are defined at the beginning of the shift. In addition, clear shift-specific goals and a sales plan are set.

During the sales shift

• During the shift, each team member must be able to focus 100% on customers and sales. We can no longer rely on certain seasons, but the average purchase must rise for every customer, every day and every shift.

After the sales shift

• The latest shift is the best and real-time indicator for the shift leader and the team of how the operations are systematically developed. In addition to sales, it is good to analyze customer feedback, employee experiences and development suggestions after the shift and be useful for the future. And highlight the successes!